Very interesting read. With a background in sales and marketing I'm relatively new to the L&D world so this adds knowledge and context to a lot of the political and work culture issues I'm currently facing within my organisation. Examples given throughout the book are relatable to me as I have come from a corporate background, however current colleagues of mine have always worked third sector and may not find a lot of the contents examples relatable. However the theory is transferable in my opinion to charity/third sector. Did this book answer all my questions? Almost. Having said that, it worked being light touch. Did it wet my appetite to shake things up in my current organisation? Absolutely! This was an excellent read for new entrants into the industry and for those who have found things have gotten a little stale around their L&D department.