I've read quite some business books and listened to many business speakers, so at this moment I'm judging books by how nicely information is put together, can it serve me as a handbook, and how fast I can find needed information in it and apply it after a glance (pretty much close to the summary of previous two), and can it remind me about powerful but not trivial skills and approaches. I was pleasantly surprised that this book offered a new approach to collaborate with my team and gather feedback from them, making sure they are heard - Gemba board. I noted this down for myself and definitely will be using it. as it has everything that is or can be needed in one place.
The rest of the book - is pretty nicely put together, and can serve as a reminder about points to consider and approaches. There were a couple of other things I marked for myself as a reminder, but not too many. It may be a great summary for "accidental managers" who just started and who care, yet "caring" is the key here, non-accidental managers may not find most parts of the book as something new and revolutionary.

Good, but not great - 4 stars

Thank you to NetGalley and the publisher for an advance copy of this book in exchange for an honest review.

This was an intriguing book. This one gives everyone hope that achieving better business can actually happen to everyone's benefit.

As someone who works in organizational development and works with leaders and teams on organization and team effectiveness, I found this book to be a clearly written book that I could share with leaders and managers. Every part of this book is written in a way that non-HR types can understand. What I really liked are the charts and summaries of key points as well as many examples on how to ensure there is a clear vision/purpose as well as related role clarity and accountabilities for all team members. The premise of this book is what he calls "The Management Operating System" and seeks to help us find the right balance between trust and accountability through workflows and smooth hand-offs. The first half of the book lays the foundation on purpose, vision and culture, goals and change management and then moves into practical tools around optimizing work flows, setting goals, respecting people, communication, There are tools around continuous improvement as well as measurement and incentives. I have seen many of these tools before but like how the author has pulled these together in one handy toolkit for managers and leaders. This is a great guidebook for leaders at all levels and all sectors.

Thank you to Netgalley and Amplify Publishing for an ARC and I left this review voluntarily.