Working with Gen Z
A Handbook to Recruit, Retain, and Reimagine the Future Workforce after COVID-19
by Santor Nishizaki and James DellaNeve
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Pub Date 7 Feb 2023 | Archive Date 9 May 2023
Amplify Publishing Group | Amplify Publishing
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Description
Foreword by Paul Allen, founder of Ancestry.com.
“An indispensable guide to unlocking the potential of the new generation.”
—Johnny C. Taylor Jr., president and CEO, Society for Human Resources Management (SHRM)
A decade ago, Millennials came of age, and many workplaces were not prepared to integrate a new generation that thought and worked differently. As a result, some organizations lost out on the best in young talent or were paralyzed by generational infighting.
Gen Zers, born between 1995 and 2012, have had their lives and relationships with work shaped by massive instability—first as a result of the Great Recession and again by a global pandemic that changed everything.
This new generation holds the promise of the future and is coming soon—if it hasn’t already—to an office, inbox, Zoom, and Slack channel near you. To unlock that potential, employers and colleagues must understand them. Are you prepared?
In Working with Gen Z, leadership experts Santor Nishizaki and James DellaNeve provide a deeply researched picture of Gen Zers and their colleagues as they begin to contend with the difficulties of navigating the working world. Their findings include:
• What Gen Zers really want out of work
• What motivates them to do great work
• How you can keep them happy and engaged
• How to help them peacefully coexist with older
generations
This book provides the tools, tips, and data to get ahead of the curve in understanding, recruiting, and retaining the top talent of the future.
Advance Praise
“In the wake of sweeping changes to the world of work brought on by the pandemic, recruiting and retaining top young talent is more challenging—and more critical—than ever. Working with Gen Z is an indispensable guide to understanding and unlocking the potential of the new generation.” —Johnny C. Taylor Jr., president and CEO, Society for Human Resources Management (SHRM)
“A new generation of workers is coming of age, with enormous potential. Working with Gen Z is the blueprint to getting off the sidelines and developing them into your company’s next all-stars.”—Paul Epstein, former NFL and NBA executive and bestselling author of The Power of Playing Offense
“Whether you’re in the public or private sector, the pandemic changed the way we all think about work and shaped the newest generation. Working with Gen Z is an essential and highly readable guide to what these changes mean for your organization and how to continue attracting and retaining the best and brightest.”—Kevin Daigle, former director of talent acquisition, U.S. Air Force
“As we reimagine a better workplace experience, supporting a robust corporate culture that seamlessly integrates the talents of the newest generation of workers is critical. Working with Gen Z provides the tools and insights to adapt and evolve as we all navigate foundational shifts in how we work and expectations about work post-pandemic.”—Janet Pogue McLaurin, global director of workplace research, Gensler
“Working with Gen Z is a must-read guide to understanding why building a more equitable, diverse, efficient, and inclusive workplace is the key to attracting and retaining the top talent of the next generation.”—Tricia Arneson, chief diversity and productivity officer, Yondr Group
“Gen Zers grew up very different even than Millennials. Most human resources departments don’t yet understand the needs, values, and motivators of this new generation. Working with Gen Z is a cheat sheet to understanding how to get the most out of them.”—Katie Smith, senior vice president, human resources, Credit Union of Southern California
“Contrary to popular belief, Gen Zers are not lazy—they are largely misunderstood. Working with Gen Z is the key to influencing them to accept your friend request and bring new energy, enthusiasm, and fresh thinking to your organization.”—Patricia Sandoval, former leader of the high school intern program, Boeing
“Gen Z holds unlimited potential yet thinks very differently. Unlocking that potential promises remarkable benefits and advantages for all organizations, both for-profit and nonprofit. Filled with in-depth research and practical exercises, Working with Gen Z is the book that every business and HR leader needs in order to rethink and fully embrace this future workforce.”—Dr. Vance Nichols, head of school, Alta Loma Christian School, and professor of organizational leadership, Los Angeles Pacific University
“As an educational leader and consultant, I’ve had a front-row seat in the lives of Gen Zers for nearly two decades. Working with Gen Z is a deeply researched book that authentically captures their mindsets and values in a way that is highly insightful and useful.”—Dr. Leslie Smith, founder and president, Education Solutions: Redefined and former head of school, Orange Lutheran High School, CA
“Leading and connecting with young people today is more complicated than ever—especially with five different generations in the workforce. Working with Gen Z is the new bible for managing these generational differences and building the organizations of the future.”—Mike Collins, former youth pastor at Shoreline Church
Available Editions
EDITION | Ebook |
ISBN | 9781645438458 |
PRICE | US$24.95 (USD) |
Available on NetGalley
Featured Reviews
Struggling with how to keep Gen Z employees motivated? Many of us working with Gen Zer’s who started during the pandemic might surmise that some of these employees are lazy, especially with all the social media chatter around “quiet quitting.” Working with Gen Z, A Handbook to Recruit, Retain, and Reimagine the Future Workforce after COVID-19” by Santor Nishizaki and James Della Neve demystifies the behavior of Gen Zers and offers practical insight into how to understand and motivate them.
Clearing away the confusion of the generational phonetic nomenclature, Nishizaki and Neve explain that a Gen Z employee includes anyone born between 1995-2012. Gen Zers were shaped by key historic events, including most recent and pointedly relevant to work, the Covid-19 pandemic.
A couple of months ago, I was went to an event hosted by a crypto start up in Miami that was filled with Gen Zers. There was unlimited booze, flame-throwing dancers, and 180 degree rotating selfie sticks. Overtly missing was IRL socializing between the attendees. Nishizaki and Neve explore how Gen Z’s “lack of face-to-face interaction” is singular and carries over to difficulties into the workplace including struggles to develop professional emotional intelligence. Put into context it makes sense that the started forgoing traditional teenage activities like spending time at the mall or movies with virtual interactions would have a higher barrier to entry when it comes to developing workplace EQ.
According to Nishizaki and Neve, Gen Zers do have a “work to live attitude” with 78% desiring to work between 35-45 hours a week. Interestingly, Gen Zers are fine with outside of the norm 9-5 workplace hours, even taking on weekend and late night work, as long as they have sufficient time for other pursuits. So it may be that Gen Zer’s are less about quiet quitting and more about efficiency. This coincides with what Nishizaki and Neve focus on shift to “task based” work as opposed to the facetime culture of the past.