"From startups to Big Tech, self-driving cars to AI, the sky-high promises have been undercut by the industry’s reliance on rigid corporate structures. In Fatal Abstraction, Darryl Campbell combines reporting, research, and his personal experience working in tech to diagnose this fundamental problem—and its very human toll. Smart and often funny, Campbell’s book is rich with unsparing detail, and offers a glimpse into a widespread problem that is surprising and urgent." -Kevin Nguyen, author of My Documents and New Waves and features editor at The Verge

"In the spirit of Bad Blood and The Accidental Billionaires, Darryl Campbell pulls back the curtain on the mythology of Big Tech as infallible and software as savior. He also shows how armies of ambivalent or powerless techies in the trenches may hold the power to change things." -Neal Thompson, author of The First Kennedys and A Curious Man

"Fatal Abstraction is an electrifying and incisive book that offers an insider’s perspective on the tech industry . . . exposes the forces rotting the core of today’s tech industry: unchecked financialization that destroys innovation, eroding ethics, and declining user experience, all in a reckless pursuit of perpetual growth and market dominance.”" -Taylor Lorenz, author of Extremely Online and founder of User Mag

"In Fatal Abstraction, Darryl Campbell makes the case that our safety and possibly our souls have been sold out to the combination of an ideology called managerialism and faulty software. He shows beyond a doubt that large corporations aren't equipped to understand the dangers of technology, and suggests an alternative to managerialism that he says can stop Big Tech from creating another high-stakes disaster." -Cathy O’Neil, New York Times bestselling author of Weapons of Math Destruction and The Shame Machine

"Do not allow the words 'managerial software' to let your eyes glaze over—this is one of the most quietly insidious forces governing, and curdling, modern life. Darryl Campbell, a former tech worker and astute observer, gives us a front row seat to the story of how, from PowerPoint to Boeing to AI chatbots, management is warping the power of technology into a dull extractor of profit. Compelling, urgent reading." -Brian Merchant, author of Blood in the Machine and The One Device

"A relentlessly engaging and thought-provoking critique of corporations and Big Tech that highlights the growing issue of management recklessly relying on undercooked and misguided software to drive efficiency and appease shareholders, often at great human cost. Campbell puts strong words to and validates certain anxieties and concerns about technology and those who manage it, and the book serves as a call to action for tech workers who value humanity over profits and blind efficiency. Essential reading, especially in the age of generative AI." -Reid Southen, film industry concept artist and illustrator