
Corporate Brand Personality
Re-focus Your Organization's Culture to Build Trust, Respect and Authenticity
by Lesley Everett
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Pub Date 3 Feb 2016 | Archive Date 17 Mar 2016
Kogan Page Ltd | Kogan Page
Description
Corporate Brand Personality addresses the increasing need for organizations to refocus and realign their corporate culture in order to compete in a business world that demands trust, respect, and strong values. Moving beyond simply how products are marketed and perceived, it explains how to lead and engage people at every level within the organization to ensure consistent engagement with brand values. Including practical models to show how corporate culture and values can be managed and improved, author Lesley Everett provides real examples and case studies from sectors including hospitality, engineering, retail, and finance that show how employees' behaviors can deeply affect brand reputation through all areas of the organization. Incorporating a complete strategy from start to finish, this book will help managers and HR directors build visible leadership, project an authentic brand image, and reinforce the company's values.
Available Editions
EDITION | Paperback |
ISBN | 9780749471378 |
PRICE | £19.99 (GBP) |
Average rating from 3 members
Featured Reviews

People's opinions of businesses -- and of other people, as well -- is dependent upon their reputation and personal interactions. This book has many good ideas on how to achieve trust between businesses and their customers. I now realize how often my behavior has been influenced by a store owner knowing my name as I walk in, or the fact that my undying loyalty to a handyman is due to his handling of household emergencies in good spirit and without overcharging. It really is true that little things mean a lot.