Good book on emotional intelligence. It proves that people leave and managers and not bad companies. This is one of the key and well known findings. How can managers who are very good at business become emotionally empowered leaders? The question sounds easier than the answer. Some good advice can be found in this book.

Personally I hate the nomenclature of "soft skills," as if these skills are somehow weaker or less serious than technical skills. The truth is that it takes a variety of skills and qualities to make an effective leader or colleague, and these are essential to the success of any endeavor, as anyone who's suffered through bad leadership or a toxic environment knows well.

This book is actually a wonderful bridge, though. It seamlessly leads a person who might have been oblivious to people skills on a journey to competence in interpersonal communication and leadership. It is logical and practical, answering the resistance and frustration that usually arises when these topics come up. Buy it for your floundering boss and lousy coworkers ASAP, and get yourself a copy too--we can all use a little more emotional intelligence.

Thanks to the publishers and NetGalley for a digital ARC for the purpose of an unbiased review.