The Art and Science of Culture
The Power of Seeing What’s Hidden
by Chad Carr and Matt Herzberg
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Pub Date 4 Oct 2022 | Archive Date 18 Jan 2023
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Description
How do you align your entire organization quickly to your ideal culture to unleash your strategy and scale? Your true corporate culture is hidden in the interpersonal interactions at work.
This corporate culture ultimately determines your performance levels and your ability to attract and retain talent, collaborate, and strategically transform as your market conditions change.
After decades of listening to and working with hundreds of CEOs, CHROs, and business leaders, culture experts Chad Carr, Ph.D., MBA, and Matt Herzberg, Ph.D. (ABD), MA, have distilled the critical cultural challenges that organizations face, including the need for more innovation, alignment, accountability, inclusive collaboration, and agility. But what leaders don’t see (yet) are the “hidden elements “of culture that explain, with certainty, why these challenges exist. In addition to focusing on obvious elements of culture, like values, purpose, behaviors, and policies, the authors provide a clear view of what is typically hidden.
Building on decades of culture transformation experience and research from neuroscience and the social sciences, Carr and Herzberg provide practical and easy-to-implement tools and proven principles to help you rapidly transform your culture.
In The Art & Science of Culture, experts Carr and Herzberg demystify and illuminate what is hidden in your culture – helping you to recognize patterns and leverage both art and science to build an awe-inspiring culture that will dramatically improve your business performance.
Advance Praise
""The hidden elements of culture the authors reveal align with our cultural objectives and would enable any organization to achieve its brand of success."" - Geoffroy van Raemdonck, CEO, Neiman Marcus Group
""We all know culture drives success in an organization. Chad and Matt bring to life another level of understanding of what creates your culture and help you leverage your culture to unlock your organization’s true potential."" - Todd Penegor, President & CEO, The Wendy’s Company
""As former colleagues of Chad and Matt, I’ve seen first-hand the effect that their systemic approach to culture transformation can have on an organization. From developing a true understanding of your culture to the importance of filling your team with “go-to” people, these principles are incredibly valuable.” - Mike Theilmann, CHRO, Albertsons Companies.
""Leadership and culture are keys to sustained financial performance, especially in challenging times. The authors’ powerful combination of practical corporate leadership experience with management consulting enables them to reveal those critical culture levers often hidden in firms."" - Ken Hannah, CFO, Caleres
“Culture has the power to either stall or accelerate business performance. I appreciate how the authors smartly offer insights into both the art and science of aligning strategy and culture to optimize for results.” - Stephanie Crook, VP HR Strategy & Culture, Intel"
Available Editions
ISBN | 0987643546345 |
PRICE | US$9.99 (USD) |
Available on NetGalley
Featured Reviews
The book covers an important aspect of business connected to culture. Employees tend to act in a certain way, business management has own understanding of strategy and how results should look like. The question is how to firm, born an perform within a business culture to reach the results required. This book guides and provides insights on how to leverage and create corporate culture for strong business results.
This book came at an opportune time, exactly when I was about to take a few sessions on the topic of culture within an organizational behaviour course. I read it with interest and found it to be very impactful and actionable. The authors start with a good foundation of why culture is important, supported by statistics. They go on to explain what culture is - about the hidden aspect and 'softness'. They describe culture akin to gardening - that it evolves whether we tend to them or not, but the idea is about whether we plan and monitor and also cultivate culture or leave it to grow wild.
A nice perspective that the book provides is that culture is a biological activity since it deals with people who are biological. The authors talk about mirror neurons and how we participate in the context through our nervous system.
Each chapter ends with highlights about the chapter and then provide questions to the reader (leader) to consider. Given the authors have their own consulting practice in this space there seems to be lot of legitimacy with respect to their framework and models provided.
Overall a recommended book for leaders at higher levels and in general for people interested in the area of culture
I chose this book because I have had to transform the culture of each department that I've lead. I hoped to get some more ideas to add to my toolkit and I did. The quotes, charts, takeaways and questions to consider caught my attention. Chapters 4 -6, 8-11 provided strategies I can use now. I prefer more stories in my leadership books and I skimmed some chapters. That's why I'm giving this 4 stars.
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