The Customer Success Blueprint
by Dr. Rashmi Rathee Amin
This title was previously available on NetGalley and is now archived.
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Pub Date 3 May 2023 | Archive Date 3 May 2023
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Description
Discover "The Customer Success Blueprint," a captivating guide to forging lasting customer relationships and revolutionizing your organization with customer-centric strategies. Delve into groundbreaking tactics, blending dental and public health knowledge with customer success principles for thriving relationships.
Uncover powerful concepts, real-life case studies, and proven strategies, such as customer journey mapping and data-driven decision making. Learn to develop a customer-centric culture that fosters trust, loyalty, and growth. Master proactive customer success management, cross-functional collaboration, and stakeholder management with expert advice on scaling your team globally.
"The Customer Success Blueprint" will elevate your skills and reshape your understanding of customer success. Transform your approach to customer relationships, growth, and retention with this essential guide.
Available Editions
| ISBN | 9798218187255 |
| PRICE | |
Available on NetGalley
Featured Reviews
Abigail L, Librarian
A must-read for anyone looking to create lasting relationships with their customers and build a culture of customer success. The book's blend of dental and public health knowledge with customer-centric strategies offers a fresh and unique perspective on the topic. The authors provide practical advice, case studies, and real-world examples to help readers develop a customer journey map, make data-driven decisions, and master proactive customer success management. This is a comprehensive and compelling guide to building a customer-centric culture that will help any organization thrive.
Sue E, Reviewer
A groundbreaking guide to creating lasting customer relationships and building a customer-centric culture. Drawing on dental and public health knowledge, the book offers powerful concepts, case studies, and proven strategies to help organizations foster trust, loyalty, and growth. Readers will learn to develop a customer journey map, make data-driven decisions, and master proactive customer success management. With expert advice on scaling teams globally, this book is essential reading for anyone looking to revolutionize their organization's approach to customer success.
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