Refreshing Comms truly captures the essence of effective communication within an organization. It eloquently emphasises the vital significance of comprehending the unique needs and motivations of our employees, showcasing how forging this connection can bring about remarkable transformations. As the lifeblood of any company, people are at the heart of success, and this book illustrates how the way we communicate with them can have a profound impact.

The book highlights the pivotal role internal communication plays as a building block in fostering enduring and profound relationships between individuals and the organizations they serve.

What sets Refreshing Comms apart is its ability to present complex concepts in a refreshingly accessible manner. The author’s writing style is engaging and relatable, making it easy for readers of all backgrounds to grasp the concepts and apply them in real-world scenarios. - Jennifer Sproul, Chief Executive, Institute of Internal Communication

Refreshing Comms is a fitting title for a book that really does offer a fresh, accessible guide to mastering the art of employee communication.

It bridges the gap between theory and practice, offering a wealth of practical tools, templates, techniques and insights. Use this as a hands-on guide for confidently navigating today’s complex employee comms landscape.

In short, Refreshing Comms is a breath of fresh air in the literature on internal communication. - Katie Macaulay, MD of AB Communications Ltd, author, lecturer and board member of The International Association of Business Communicators