The Way We Talk Around Here
How your organization’s culture shows up in your language and why it matters
by Gill Ereaut
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Pub Date 26 Nov 2024 | Archive Date Not set
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Description
The unspoken rules and unquestioned assumptions that make up an organization’s culture are so well hidden that, once we become insiders, we stop noticing them. They’re just ‘the way we do things around here’. But shared internal language – ‘the way we talk around here’ – both reflects and sustains the unconscious patterns of thought, behaviour and interaction that add up to culture. So examining an organization’s language is a powerful and pragmatic way to shed light on its culture.
Gill Ereaut describes how to uncover organizational and team cultures through paying close attention to the language used by insiders. Discover:
• How and why an organization’s internal language can point to the silent assumptions that underpin its culture
• How to use language patterns to identify unconscious rules and norms, often rooted in the past, so people can work out which still serve the organization well, and which don’t
• Practical tools to help everyone reshape unhelpful shared habits of thinking, and generate effective, continuous and positive change.
If you’re responsible for guiding an organizational or team culture – or if you’re trying to thrive within one – find out how listening to language can help you map, understand and even inspire change within that culture.
Advance Praise
This approach to understanding organisational culture is by far the best I’ve found. Once you’ve seen the world this way, you can’t unsee it anymore. The book is an excellent introduction to a simple yet sophisticated methodology for giving leaders agency to nurture and promote the sorts of cultures we need in the organisations we lead. - Dyfed Alsop, Prif Weithredwr / Chief Executive, Awdurdod Cyllid Cymru / Welsh Revenue Authority
Gill’s insights around the use of language and discourse provide incredibly useful frameworks to codify culture for those involved in leading change. Essential reading for those contemplating business transformation. - Paul Donovan, Serial CEO, Angel Investor and Venture Philanthropist
Easy to read and rich in ideas, this book will help you to understand how the way we talk shapes the way we think, act and connect with each other. The author combines her academic insights with practical experience to offer ways to understand and shift the culture of your team, department and organization and, most importantly, how to make it better for everyone. - Kathryn Bishop CBE, Associate Fellow, Saïd Business School, University of Oxford. Consultant and Non-Executive Director. Author of Board Talk: 18 crucial conversations that count inside and outside the boardroom
Available Editions
| EDITION | Other Format |
| ISBN | 9781788604840 |
| PRICE | US$24.99 (USD) |
| PAGES | 188 |
